IT-Service-Center

The technical infrastructure for Moodle and connected services as well as the media technology in the lecture halls is operated by the IT-Service-Center (ITSC). If you have technical problems in the following areas, please contact the ITSC:

There are problems with your Moodle login?
Contact IDM Support
For questions about Webex and media technology
Contact KoMeT-Support
For further questions about IT
Contact the IT-Service-Desk
Moodle-Team

If you have any questions about Moodle, please contact the Moodle team. The Moodle Team is cooperation of the Educational Technologies Department in the Personal- und Lehrentwicklung (PLE) and the Referat Studium und Lehre Humanmedizin.

Malte Schmitz
Team Edutech PLE
Christian Wolters
Team Edutech PLE
Gabriele Katalinic
Referat Studium und Lehre Humanmedizin

We are available for you by e-mail at dsc.support-moodle@uni-luebeck.de. For questions about specific courses, please always include the course link.

For technical and didactic questions regarding the implementation of your teaching and learning scenarios for blended, hybrid, online and face-to-face teaching, you can also contact Team Edutech directly at: dsc.edutech@uni-luebeck.de

Short answers to frequent questions

  • For this, please use your IDM login, which you received upon enrollment or employment. Further information can be found in the Guidebook: IT Systems for Teaching and Studying.

  • If you need access to Moodle as a guest lecturer, a time-limited access can be requested from the IDM team (see above). The application must be submitted with proof of the teaching assignment by the responsible institute or organizing clinic.

  • Courses for lectures are usually selected by yourself; you are not automatically enrolled. How this works exactly is described in the Guidebook Courses in the section Before: Finding Courses and Registering.

  • If you are enrolled in courses, you can find them on the Moodle page My Courses. There, you can filter the courses by semester. Please remember to adjust the filter after the semester change. The Moodle page Dashboard shows updates about your courses, as well as dates and deadlines (if provided).

  • Lecturers are also not automatically added to courses; this happens on a semester basis according to the individual process of the organizing institution (clinic/institute).

  • As a lecturer, please contact the Moodle representatives of your institution (clinic/institute); they can create courses directly.

  • Student groups or institutions without a Moodle representative should contact the Moodle team directly (see above). We need the following information for the course creation:

    Course name
    Please provide the name of the course here
    Module number(s)
    Only for MINT lectures: All module numbers under which the course is offered
    Abbreviation
    The abbreviation or code for this course (in STEM lectures often specified in the module handbook, but established abbreviations can also be used). The abbreviation is used in the course short name, e.g. to facilitate course recognition in lists. The course abbreviation consists of three parts: Institution abbreviation, semester abbreviation and course abbreviation.
    Course startdate
    First date of the course
    Lecturer(s)
    Uni-IDM addresses of all lecturers teaching this course
    Assistant(s)
    Uni-IDM addresses of all assistants supporting this course
  • If you are reporting more than one course, please use the following template and send us your request as a table:

Our guidebooks

In our guidebook courses you will find relevant information about studying and teaching. These courses are also open to guests.